Privacy Policy — dreamjli

For the purposes of the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173) and all other applicable data protection legislation, the data controller responsible for your personal information is dreamjli, the operator of the online gaming platform accessible at https://dreamjli.vip (hereinafter referred to as "dreamjli", "we", "us", or "our").

As data controller, dreamjli determines the purposes and means by which your personal data is processed. We are committed to handling your information responsibly, transparently, and in full compliance with applicable Philippine law. If you have any questions about how your data is handled, please refer to the contact details provided in Article 14 of this Policy.

dreamjli collects the following categories of personal data from players and visitors to the platform. We collect only the data that is necessary for the purposes described in this Policy.

dreamjli collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated technologies: Technical and usage data collected automatically when you access the dreamjli platform, including through cookies, server logs, and similar tracking technologies as described in Article 9.
• Third-party sources: Identity and fraud-check data received from KYC verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), and fraud prevention services, where permitted by law.
• Regulatory sources: Information received from Philippine regulatory authorities, law enforcement agencies, or other government bodies in connection with our legal and compliance obligations.

dreamjli uses the personal data we collect for the following purposes:

• To create, manage, and maintain your dreamjli player account, including verifying your identity and age in compliance with the 21+ requirement under Philippine gaming regulations.
• To process deposits and withdrawals through your chosen payment method, and to maintain accurate financial records of all transactions.
• To provide customer support and respond to your enquiries, complaints, and feedback in a timely and effective manner.
• To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the platform.
• To comply with our legal and regulatory obligations under Philippine law, including anti-money laundering (AML) reporting requirements and responsible gaming obligations.
• To send you important account-related communications, including security alerts, transaction confirmations, and policy updates.
• To personalise your experience on the dreamjli platform and to improve our games, features, and services based on aggregated usage data.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour.
• To send you promotional communications about dreamjli offers and bonuses, where you have provided your consent to receive such communications.

dreamjli processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 of the Philippines:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and regulatory reporting duties.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, such as the sending of promotional communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

dreamjli does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age as required by Philippine gaming regulations.
• Fraud prevention and security services: Providers that assist dreamjli in detecting and preventing fraudulent activity, money laundering, and other prohibited conduct.
• Game software providers: Licensed game developers and content providers whose games are available on the dreamjli platform, to the extent necessary for game operation and dispute resolution.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities, where disclosure is required by law or a valid legal order.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by dreamjli in connection with our legal and compliance obligations, subject to strict confidentiality obligations.

All third parties with whom dreamjli shares personal data are required to handle that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

dreamjli retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account relationship with dreamjli, and for a minimum of five (5) years following account closure, in accordance with AML and regulatory record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
• Customer support communications: Retained for a period of three (3) years from the date of the communication, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for a period of up to two (2) years for security and platform improvement purposes, after which it is anonymised or deleted.

Upon expiry of the applicable retention period, dreamjli will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

dreamjli implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the dreamjli platform.
• Encryption of sensitive data at rest, including financial information and identity documents, using industry-standard encryption algorithms.
• Strict access controls ensuring that personal data is accessible only to authorised dreamjli personnel who require it to perform their job functions.
• Regular security audits, vulnerability assessments, and penetration testing of the dreamjli platform and infrastructure.
• Multi-factor authentication requirements for access to systems that process personal data.
• Comprehensive staff training on data protection obligations and security best practices.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with applicable law.

dreamjli uses cookies and similar tracking technologies on the platform. A cookie is a small text file placed on your device when you visit a website. The following types of cookies are used by dreamjli:

• Strictly necessary cookies: Essential for the operation of the dreamjli platform, including maintaining your login session, remembering your preferences, and ensuring platform security. These cookies cannot be disabled.
• Performance and analytics cookies: Used to collect aggregated, anonymised information about how players use the dreamjli platform, enabling us to identify areas for improvement and optimise the user experience.
• Functional cookies: Used to remember your preferences and settings, such as your preferred language and display options, to provide a more personalised experience.

dreamjli does not use third-party advertising cookies or cross-site tracking technologies that follow you across other websites. You may manage your cookie preferences through your browser settings; however, disabling strictly necessary cookies may affect the functionality of the dreamjli platform.

Under the Data Privacy Act of 2012 of the Philippines and other applicable data protection legislation, you have the following rights in relation to your personal data held by dreamjli:

• Right to be informed: The right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data that dreamjli holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data that dreamjli holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Protection Officer through the channels listed in Article 14. dreamjli will respond to all valid requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.

The dreamjli platform is strictly intended for individuals who are twenty-one (21) years of age or older. dreamjli does not knowingly collect personal data from individuals under the age of 21. This requirement is a mandatory condition of Philippine online gaming regulations and is strictly enforced through our KYC verification procedures.

If dreamjli becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the dreamjli platform, please contact our support team immediately so that we can investigate and take appropriate action.

dreamjli primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to, and processed in, countries outside the Philippines — for example, where we use cloud-based infrastructure or third-party service providers whose servers are located abroad.

Where such international transfers occur, dreamjli ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and the standards set by the National Privacy Commission of the Philippines. These safeguards may include contractual clauses requiring the recipient to apply equivalent data protection standards, or reliance on the recipient country's adequacy determination by the National Privacy Commission.

dreamjli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by posting a prominent notice on the dreamjli platform or by sending an email to the address associated with your account.

The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the dreamjli platform after the effective date of any amendment constitutes your acknowledgement of the revised Policy. We encourage you to review this page periodically to stay informed about how dreamjli protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way dreamjli handles your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, directly within your dreamjli account dashboard.

dreamjli will acknowledge all privacy-related requests within five (5) business days and will endeavour to resolve them within thirty (30) days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.